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COVID-19 & Illness Policy

We Are Here for You

Dear BBCSC clients,

As Nevada begins to reopen, our firm is prepared to help protect the health of our clients, employees, and community, while continuing to provide the highest level of legal services to our clients that you all expect and deserve. Effective June 1st, 2020, BBCSC staff will return to the office, while still closed to the public. Please note that we will ensure sanitary precautions by wiping down all frequented surfaces throughout the day, providing PPE to our staff members and ensure social distancing guidelines within our office.

Based on the CDC and Governor’s Sisolak’s recommendations, we will be enforcing all contact and meetings to be by phone, video, email, mail or text for the next 30 days. For everyone’s safety, we are unable to allow scheduled or walk-in appointments. Since face-to-face appointments can be an important part our attorney-client relationship, we are pleased to continue offering video call appointments for all clients. It’s as simple as sending you an email with a link. The video appointments work very well for people who have a camera on their desktop or laptop. If you have an Outlook account, you may download the app to use on your tablet or smart phone. We can also share our computer screen to go over notes, documents, videos, photos, etc. Please advise us if you prefer video or telephone appointments, and we will happily accommodate.

As always, we are available by telephone for any questions or issues you may have. Excellent client communication continues to be extremely important, especially in these uncertain times and the difficulties facing us. However, we face these challenges together.

With email and mail, including overnight delivery, we can deliver most documents quickly and efficiently. Over these next 30 days and possibly beyond, we’re hoping to limit or avoid the need to come into the office to sign or drop off items.

We are prepared with the technology and ability to address your legal issues as those staff working remotely have been well-equipped and are ready and able to meet your needs. Certain essential staff will be working in the office. For new clients, our staff will set up a telephonic or video intake to determine your legal needs. Our attorneys are available to provide the best service you’ve come to expect. For our existing clients, we will continue to show the passion, commitment, communication and care you all deserve. We are here for you. This will not change.

BBCSC wishes to express our sympathies for all those who have been impacted by this outbreak. It is doubtful many of us will escape the impact of a friend, family, or community member contending with its effects. However, we understand that with difficult times come physical, mental and financial obstacles.

We’re here for you, just as this community has been for us over 35 years. We thank you for your support and will continue to be there to support all of your legal needs through this trying time.

Stay safe and well,
Bertoldo Carter Smith & Cullen

Estimados clientes de BBCSC,

A medida que Nevada comienza a reabrir, nuestra firma está preparada para ayudar a proteger la salud de nuestros clientes, empleados y la comunidad, mientras continúa brindando el más alto nivel de servicios legales a nuestros clientes que todos ustedes esperan y merecen. A partir del 1 de junio de 2020, el personal de BBCSC regresará la oficina, pero aún estaremos cerrados al público. Tenga en cuenta que nos aseguraremos de tomar precauciones sanitarias como limpiando todas las superficies frecuentadas durante el día, proporcionando equipo de protección personal a los miembros de nuestro personal y asegurar las pautas de distanciamiento social dentro de nuestra oficina.

De acuerdo con las recomendaciones de los CDC y del gobernador Sisolak, estaremos enforzando todo contacto y reuniones a que se realicen por teléfono, video, correo electrónico, correo o mensaje de texto durante los próximos 30 días. Para la seguridad de todos, no se puede entrar con o sin cita. Dado que las citas cara a cara pueden ser una parte importante de nuestra relación entre abogado-cliente, ahora nos complace ofrecer citas de videollamadas para todos los clientes. Es tan simple como enviarle un correo electrónico con un enlace. Las videollamadas funcionan muy bien para las personas que tienen una cámara en su computadora de escritorio o computadora portátil. Si tiene una cuenta de Outlook, puede descargar la aplicación para usarla en su tableta o teléfono celular. También podemos compartir la pantalla de nuestra computadora para repasar notas, documentos, videos, fotos, etc. Por favor avísenos si prefiere citas por video o por teléfono, y estaremos encantados de atenderlo.

Como siempre, estamos disponibles por teléfono para cualquier pregunta o problema que pueda tener. La excelente comunicación con el cliente sigue siendo extremadamente importante, especialmente en estos tiempos inciertos y las dificultades que enfrentamos. Sin embargo, estaremos enfrentando estos desafíos juntos.
Con el correo electrónico y el correo, incluyendo la entrega nocturna, podemos entregar la mayoría de los documentos de manera rápida y eficiente. Durante los próximos 30 días y posiblemente más allá, esperamos limitar o evitar la necesidad de ingresar a la oficina para firmar o dejar artículos.

Estamos preparados con la tecnología y la capacidad para abordar sus problemas legales, ya que el personal que trabaja de forma remota está bien equipado y listos para cumplir sus necesidades. Cierto personal esencial estará trabajando en la oficina. Para los nuevos clientes, nuestro personal establecerá una entrada telefónica o de video para determinar sus necesidades legales. Nuestros abogados están disponibles para proveer el mejor servicio que usted espera. Para nuestros clientes existentes, continuaremos mostrando la pasión, el compromiso, la comunicación y la atención que todos se merecen. Estamos aquí para usted. Esto no va a cambiar.

BBCSC desea expresar nuestras condolencias a todos los afectados por este brote. Es dudoso que muchos de nosotros escapemos del impacto de un amigo, familiar o miembro de la comunidad que contienda con sus efectos. Sin embargo, entendemos que con tiempos difíciles vienen obstáculos físicos, mentales y financieros.

Estamos aquí para usted, tal como esta comunidad lo ha estado para nosotros durante más de 35 años. Le agradecemos su apoyo y continuaremos allí para satisfacer todas sus necesidades legales durante este tiempo de prueba.

Manténgase seguro y bien,
Bertoldo Carter Smith & Cullen

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Millions of Dollars Recovered for Our Clients
  • $750,000 Settlement in a Tractor-Trailer Case
  • $1 Million Aircraft Accident Fatality
  • $9 Million Aircraft Accident Fatality
  • $19.5 Million Brain Damage from Motor Vehicle Accident
  • $2.3 Million Brain Damage from Motor Vehicle Accident

Client Testimonials

Real Stories From Real Clients
    “So seamless and easy for me.”
    “I was involved in two car accidents within a year. They made everything so seamless and easy for me and were always available for questions or reassurance. This law firm clearly not only cares about what they do, but the clients they do it for. Thank you, ”
    - Aimee W.
    “The process has been exceptional.”
    “John Bertoldo made us feel very at ease about the situation... They truly care about their clients and making them feel at ease through the entire process. Overall I think the process has been exceptional.”
    - Pete S.
    “Bertoldo, Baker, Carter & Smith took great care of me.”
    “They were fast, caring, and always answered my questions and reassured me throughout the process. I highly recommend Lindsay Cullen as an attorney and the firm to represent you if you're seeking any legal guidance.”
    - Jay G.
    “By far, one of the best and most reputable firm's in Las Vegas.”
    “I highly recommend Steve Baker and the entire team. Thank you again for always answering all of our questions and being so easy to work with, something I have not experienced with other firms here in town.”
    - Steven P.
    “A Lawyer that cares and will fight for you.”
    “Since day one of meeting Brett, I knew I was in good hands. Brett made sure to thoroughly explain and cover any/all question or concern that I had, and was able to ease my mind and get me an answer to the question/s I was seeking.”
    - Julie M.
    “Very nice & professional.”
    “Lawrence Smith is a Godsend! He's a good man. Very nice & professional.”
    - Aaliyah R.
    “The loyalty of this law firm was beyond my expectations.”
    “John Bertoldo spent hours with me explaining all legal matters and guiding me in this difficult time for me. The loyalty of this law firm was beyond my expectations. Great settlement and so happy with results!”
    - Mahir S.

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  • Experience You Can Trust
    Our attorneys, paralegals and support staff leverage decades of experience across a diverse range of backgrounds on behalf of our clients.
  • Legacy of Client Satisfaction
    Word-of-mouth referrals and repeat clients account for more than 85% of our business, which is a testament to the level of service we provide.
  • Client-Centered Approach

    We strive to treat our clients with integrity, compassion, and respect and provide them with clear communication every step of the way.

  • Proven Record of Results
    We have recovered millions of dollars in successful verdicts and settlements for injured clients throughout the state of Nevada.
  • Committed to the Community
    We are proud to support a number of charitable organizations as a way to give back to the community we are honored to serve.
  • We're Here For You
    Enjoy the convenience of free consultations conducted via Zoom, phone, or in person on weekends. We extend our commitment further with home and hospital visits, ensuring your legal needs are met with utmost care.